WE'RE HIRING!
Community Manager
We’re looking for a community leader who knows how to hold space, drive engagement, and create an unforgettable client experience. You’re not just here to “manage a group,” you’re here to build connection and shape the client experience inside Move Abroad Coach.
You understand people. You’re the steady presence that helps our clients move forward with confidence. You can run a room with warmth and authority and support clients through big decisions. You maintain boundaries without losing empathy, and can manage energy, guide discussions, and create a community people want to be part of.
This role is for you if you want to be part of a mission-led team where connection matters, transformation is real, and your presence directly impacts hundreds of clients each year.
DOES THIS SOUND LIKE YOU?
You’re the kind of person who can walk into a room (or a Zoom) and immediately sense what people need. Support. Structure. Clarity. Encouragement. You instinctively know how to hold space and guide a group forward.
You’re the one who remembers names, details, stories, and wins. You notice when someone goes quiet. You sense when a client needs reassurance. You can read the energy of a group and adjust in real time to keep things grounded, productive, and connected.
You love being the person who keeps the community connected. You spark conversations, celebrate wins, and make people feel part of something bigger.
You take ownership of the client experience. When someone asks a question, you’re there. When someone needs direction, you offer clarity. When something needs to be fixed, you take action. You don’t wait for permission: you lead with initiative, empathy, and emotional intelligence.
You thrive in high-touch, people-centered roles. Supporting clients lights you up. Watching someone have a breakthrough gives you energy. You love facilitating discussions, coaching moments, and community interactions that help people feel more confident and less alone.
You’re the calm in the storm. When emotions run high or a client hits a roadblock, you’re grounded, empathetic, and steady, but never afraid to hold a boundary.
You communicate with warmth and professionalism. Whether you’re running a call, managing a hot seat queue, writing community posts, or supporting a client privately, your tone is consistent: kind, clear, confident, human.
You thrive in roles where connection meets structure. Hot seat lists, call schedules, CRM updates, community engagement — you keep it all moving smoothly so clients feel supported.
You love being the bridge between clients, coaches, and leadership; the person who ensures everyone feels supported and aligned.
You don’t need micromanagement. You see what needs to be done before anyone says it. You take initiative, bring ideas forward, and improve systems as you go. You’re dependable in a way that makes teams breathe easier.
You’re not looking for a background admin role. You’re looking to be a visible, trusted presence inside a mission-driven company, someone clients know, rely on, and remember long after their program ends.
Do you want to join a visionary team that’s redefining what freedom looks like?
At Move Abroad Coach, we help coaches, freelancers and entrepeneurs find freedom, fulfillment, and adventure abroad. We simplify the complicated stuff: visas, income, logistics, so our clients can focus on actually living their dream life.
We’re a fast-moving, high-achieving, genuinely supportive team that believes in living what we teach — building freedom-filled lives while creating real impact for others around the world.
WE'RE LOOKING FOR A COMMUNITY MANAGER TO HELP TAKE MOVE ABROAD COACH TO THE NEXT LEVEL!
Imagine starting each workday knowing your presence is shaping something meaningful: a global community of people building new lives abroad, taking brave steps, and relying on you to guide them through the journey.
You’re respected, trusted, and valued. You’re part of a small but mighty team of driven, mission-focused humans who care deeply about our clients and each other. Everyone brings their own genius to the table, and your leadership in the community isn’t just important — it’s essential.
You’re encouraged to bring ideas, strengthen systems, and elevate the client experience. When you spot a better way to run a call, improve engagement, or support clients more effectively, your insight isn’t just welcomed, it’s appreciated and acted on.
You’re recognized for your calm presence, emotional steadiness, ability to hold space, and your natural talent for making people feel seen. You feel the impact of your work every time a client opens up, a group becomes more connected, or someone takes the next step in their move-abroad journey because of something you said or facilitated.
At Move Abroad Coach, we’re a high-achieving, freedom-loving team that values excellence, integrity, and human connection, but we also believe work should feel good. We celebrate wins, share lessons, support each other, and never lose sight of why we do this work.
We’re growing quickly and looking for that rare blend of warm-hearted facilitator, organized leader, and community strategist. Someone who thrives in a relational, fast-moving environment and wants to grow with us for the long haul.
If you’re reading this and thinking, “This is exactly where I want to be,” this just might be your next chapter.
THE NITTY GRITTY DETAILS
🌍 This is a salaried leadership role — $2,500 per month for approximately 25 hours of work per week, with room to grow in both hours and pay as the company expands. Additional performance-based bonuses may be available during major launches and promotional seasons. You'll also receive 20 days paid vacation, as well as two weeks off for the Christmas/New Year's period.
💫 We’re looking for someone who is genuinely invested in this mission: a steady, reliable, emotionally intelligent leader who wants to help shape the long-term client experience and community culture of Move Abroad Coach.
🚫 This isn’t a side client, a filler contract, or a short-term role. We want someone who wants to call this team home; someone who is committed, present, and excited to build relationships with our clients for the long haul.
🕓 Flexible hours — results and creativity matter more than clocked time. We do need 3–4 hours of overlap with Central European Time (CEST) each weekday for team collaboration, along with the ability to run group calls during US morning/afternoon hours.
🚀 During launches or big promotions, the pace picks up. We move quickly, run more calls, and engage more deeply as a team.
It'll be all hands on deck with increased hours during these periods, however launches are planned in advance and compensated with the potential for performance-based bonuses.
💻 We’re a fully remote, fast-paced creative team that values clarity, initiative, and clear communication. You’ll have autonomy in how you structure your work, but we expect follow-through, emotional steadiness, and a high level of care in every client interaction.
🤝 We’re looking for someone who wants to grow with us. Someone who brings ideas, cares deeply about client experience, and is excited to take an increasing leadership role in the membership and community as we scale.
✨ This is a long-term role with significant growth potential. As Move Abroad Coach expands, you’ll have opportunities to take on more responsibility, shape the membership experience, guide coaches, and play a key role in how we support clients across all programs.
THE MANY, MANY PERKS OF
LIFE ON THE MOVE ABROAD COACH TEAM
🌍 Fully Remote, Fully Flexible
Work from anywhere in the world! Whether you’re facilitating a call from France, organizing hot seats from a sunny terrace in Greece, or sending community updates from your favorite coffee shop, there's no commute. no corporate energy, and no office politics.
Just meaningful work, connection, leadership, and freedom.
🕓 Flexible Hours with Real Autonomy
You’ll have the freedom to design your schedule around your energy and your life, as long as you can offer:
• 3–4 hours of overlap with CEST each weekday for team collaboration.
• The ability to run community and program calls during US morning/afternoon hours.
Within that, you get to create a rhythm that works for you.
💬 Work That Directly Impacts Real People
You’re not moderating a random Facebook group or answering surface-level comments. You will be a central, trusted presence in people’s lives during one of the most exciting (and challenging) transitions they’ll ever make — moving abroad.
Your leadership, warmth, and steadiness will be the reason clients feel supported, confident, and capable.
🚀 Room to Grow (And We Mean It!)
This role is designed to evolve into long-term leadership. As the membership expands, programs grow, and our alumni network strengthens, you’ll have opportunities to:
• Take ownership of membership strategy
• Lead coaches and coordinate program delivery
• Shape client experience standards
• Drive engagement and retention initiatives
🤝 Supportive, Vision-Driven Team
You’ll join a small, tight-knit team that values collaboration, clarity, and emotional intelligence. We move fast, but we care deeply about our clients, our mission, and each other. You’ll be part of a culture that celebrates initiative, open communication, and personal growth.
✨ Partner With a Visionary CEO — With Full Ownership in Your Domain
You’ll collaborate closely with Richelle and the leadership team, becoming the go-to person for all things community, client experience, and program flow. You’ll support Richelle and our other experts on calls, help shape how clients are onboarded, create community engagement moments, and be the person clients trust day-to-day. You help turn Richelle's vision into an experience people feel — inside every program, workshop, and membership space.
💡 You Get the Best of Both Worlds
You’ll have the freedom and variety of an entrepreneurial environment, without the pressure of running your own business. You’ll get to contribute to bold ideas, shape strategy, and create systems that matter, all while enjoying stability, mentorship, and team support.
JOB REQUIREMENTS
MUST HAVES:
This is a leadership role inside our programs, so we’re looking for someone with real experience, emotional intelligence, and the ability to guide clients through one of the biggest transitions of their lives.
⚡️ Previous experience as a Community Manager inside a coaching program, course, or membership (not just running a casual Facebook group in 2018).
🎤 Confidence leading live calls — workshops, Q&As, hot seats, breakout rooms, book clubs, and community discussions.
💬 Warm, clear, emotionally intelligent communication. You know how to foster conversation, enforce boundaries, and bring calm grounded leadership to group environments.
🗂️ Strong organizational skills. You can juggle hot seat lists, call schedules, CRM notes, community threads, and client details without dropping the ball.
🌐 Experience managing multiple community spaces. Facebook Groups are essential. Slack, Telegram, and Discord experience is a bonus.
🤝 Client support experience. You’ve handled escalations, tricky dynamics, and client concerns with professionalism and empathy.
🧩 Ability to run communities across multiple programs at once. You understand how to keep spaces active, valuable, and aligned, even during periods of quiet.
💞 A genuine love of community and connection. You enjoy fostering engagement, creating prompts, encouraging wins, and keeping conversations flowing.
💻 Familiarity with Google Drive, Zoom, and CRM systems. You’re comfortable inside tech and pick up new platforms quickly. Managing breakout rooms, or facilitating a zoom webinar is no challenge for you.
🧠 Comfort working cross-functionally with coaches, leadership, and operations. You can coordinate, communicate, and ensure everyone has what they need.
✨ Ability to maintain high standards and a warm tone across every client touchpoint, ensuring clients are supported while boundaries are maintained.
⏰ Timezone compatibility:
• 3–4 hours/day overlap with CEST
• Ability to run client calls during US morning/afternoon times
Personality & Culture Fit
🧘♀️ Calm, Grounded Leadership. You’re the steady presence in the room; the person clients feel safe with. When emotions run high or things get busy, you stay centered, warm, and in control.
🔄 Adaptable & Solution-Oriented. Plans shift. The business pivots. Launches move. Your response is always: “Got it — here’s how we adjust.” You make change feel seamless, not stressful.
🔎 Detail-Obsessed (In the Best Way). You keep track of names, stories, deadlines, call schedules, hot seats, and CRM notes. Nothing gets lost. Nothing slips through the cracks.
🗂️ Organized & Reliable — You run community spaces with structure. Your follow-through is impeccable. People trust you because you always do what you say you’ll do.
🤝 Collaborative & Coachable — You communicate openly, clearly, and with emotional intelligence. You ask thoughtful questions, take feedback well, and love being part of a team that actually cares.
💬 Warm, Professional Communicator — You know how to be kind and direct. You write in a way that feels human, supportive, and aligned with MAC’s tone. You can handle sensitive conversations with respect and confidence.
🧠 People-Smart & Strategic. You understand group dynamics, client psychology, and the subtle art of managing diverse personalities. You know how to guide conversations and keep communities engaged and aligned.
💛 Mission-Driven & Heart-Led — You genuinely care about our clients and the transformation they’re working toward. You’re energized by helping people build freedom-filled lives abroad.
🌍 Freedom Lifestyle Vibes — You understand global audiences, enjoy international themes, and appreciate the expat/digital nomad lifestyle we talk about.
We value boundaries, balance, rest, and sustainability, but we do need someone who can keep pace with a growing, evolving brand and respond to new ideas with enthusiasm, not resistance.
This role is for someone who thrives in a creative, fast-moving environment — someone who hears, “We’re shifting direction,” and immediately thinks, “Perfect. I know exactly how to make this better.”
PREFERRED:
🌍 You’ve lived abroad (or are actively in the process). You deeply understand the emotional, logistical, and identity-shifting journey our clients are on, making you instantly relatable and trustworthy.
🧩 Experience working inside a coaching, course, or membership-based business. You know the pace, the client dynamics, the community energy, and the expectations of a transformation-focused environment.
🎙️ Comfort facilitating large live online events. Bonus if you’ve led Q&A sessions for hundreds of people or live events with over 1,000 registrants.
✍️ Experience writing community emails or community group engagement prompts. You can turn updates, wins, and themes into warm, clear, motivating communication.
💬 Background in client support, alumni relations, or customer success. Anything that shows you’ve helped people feel seen, supported, and guided through a journey.
📚 Experience running book clubs, member events, or community-led initiatives. Especially inside mission-driven or lifestyle brands.
📈 Exposure to launches or fast-paced promotional seasons. Useful in understanding the rhythm, energy, and leadership needed during those weeks.
OTHER DETAILS
💼 This is a salaried leadership role, of approximately 25 hours per week at $2500/ month. We value transparency, so we want you to know upfront exactly what the hours and compensation look like. This is a long-term position with the intent to grow into full-time.
💼 You’ll collaborate closely with the CEO (for client experience, culture, and program development) and the OBM (for operational alignment, launches, and timelines). You will also work directly with our coaching team to ensure every program call, hot seat, and client touchpoint stays consistent and high-quality.
💼 This role blends community leadership, program facilitation, and client support. You’ll run live calls, support coaching sessions, lead membership programming, manage community spaces, and ensure clients feel deeply supported throughout their journey.
💼 You’ll maintain the heartbeat of our programs, ensuring our communities feel connected, engaged, and supported, with strong follow-through, organization, and emotional intelligence.
💼 It requires someone who brings ideas, anticipates needs, stays calm under pressure, and leads with both warmth and structure. You’re the kind of person who supports clients with empathy while confidently maintaining boundaries and flow.
💼 This role is an anchor inside a fast-growing, mission-driven company helping people build freedom-filled lives abroad. You’ll become a recognizable and trusted presence across all our programs and communities.
💼 Must overlap 3–4 hours M–F with CEST and have availability to run program calls during US morning/afternoon hours.
💼 Opportunity to grow in hours, salary, and leadership responsibilities, with bonus potential tied to performance during major launches.
RESPONSIBILITIES:
As the Community Manager, you’re the steady, trusted presence who anchors our clients, our programs, and our internal coaching ecosystem. You turn our communities into transformative spaces — warm, organized, energetic, and deeply supported.
And because attention to detail matters in this role, here’s our favorite test: When you apply, include the phrase “freedom is built in community” in the subject line of your email. It’s our way of filtering out mass applications from the people (like you) who are genuinely invested in this opportunity.
📌 Community Engagement & Client Experience
☑ Lead and facilitate live calls across all programs, bootcamps, and workshops
☑ Welcome new clients and ensure every onboarding feels high-touch, clear, and supportive
☑ Run membership calls, book club sessions, guest lectures, and virtual community gatherings
☑ Create engagement prompts and posts that keep conversations active and meaningful
☑ Maintain calm, supportive energy inside all community spaces
☑ Collect testimonials, wins, and stories that highlight client growth
☑ Develop initiatives that increase participation, retention, and connection
📌 Program Support & Operations
☑ Support Richelle during all coaching calls by managing Q&A, timing, and hot seat flow
☑ Collect and organize hot seat submissions
☑ Enter insights and call notes into the CRM with accuracy and clarity
☑ Coordinate with the Executive Operations Assistant on call schedules and logistics
☑ Keep program resources, links, and descriptions updated and accessible
☑ Create simple client materials (workbooks, templates, reflection sheets)
☑ Support bootcamp launch operations: calls, group engagement, client questions
📌 Coach Team Coordination
☑ Ensure coaches have important information, context, and details
☑ Maintain consistency across coaching styles, communication, and delivery
☑ Track coach deliverables and client outcomes
☑ Surface themes, needs, and client feedback to coaches and leadership in real time
📌 High-Level Customer Support
☑ Serve as the escalation point for high level customer service issues
☑ Resolve concerns, confusion, or conflicts with empathy and decisiveness
☑ Maintain aligned, on-brand communication
☑ Create and refine customer support templates for consistency and quality
📌 Engagement & Communications
☑ Write weekly community emails, call reminders, and update posts
☑ Create daily posts inside two Telegram groups
☑ Create engaging Facebook group prompts
☑ Keep messaging warm, clear, and aligned with brand energy
☑ Track engagement, participation, and community health metrics
📌 Membership Leadership (Future Growth Path)
You will gradually become the primary leader of the Freedom Life Membership.
☑ Design engagement strategies, themes, and new initiatives
☑ Develop challenges, events, guest sessions, and series
☑ Build a thriving alumni network that continues to grow and re-engage with future offerings
☑ Own the long-term vision and experience of the membership
The Bottom Line
You’ll be the steady presence behind the scenes who keeps our clients supported, our programs flowing, and our communities engaged, ensuring every person who enters our world feels guided, connected, and cared for..
SOUND LIKE A GOOD FIT?
We’re looking for the right person to start as soon as possible - someone warm, grounded, organized, and genuinely excited to lead the client experience for a fast-growing, purpose-driven coaching company.
We’ll receive a high number of applications for this role, and while we’d love to meet everyone, we can only interview a select few. So make your application stand out. Show us your leadership, presence, and communication style, and why you’re the person clients will trust, lean on, and remember.
This role is so much more than managing a Facebook group or answering client questions. You’ll be the steady guiding presence inside our programs; the person clients rely on, the person coaches collaborate with, and the person who helps ensure every client has an exceptional experience.
At Move Abroad Coach, everything we do is about helping people feel supported, empowered, and confident as they design their freedom-filled lives abroad. We’re looking for someone who feels just as deeply aligned with that mission, and can’t wait to bring their leadership, heart, and structure into our community.
IN A NUTSHELL
🤝 You’re the trusted point of contact for clients: the steady, supportive presence they turn to throughout every program.
🤝 You lead and facilitate live calls, workshops, and membership sessions with confidence, warmth, and structure.
🤝 You cultivate a genuinely connected, high-touch community across all program spaces.
🤝 You coordinate with coaches and leadership, ensuring smooth communication, aligned expectations, and consistent client experience.
🤝 You track retention, satisfaction, and engagement, surfacing trends and insights that help us continually improve.
🤝 You uphold and elevate the overall client journey, making sure every member feels supported, celebrated, and part of something meaningful.
HOW TO APPLY:
Send us your resume (in PDF format)
Share examples of your community & client experience work
This could include:A brief summary of communities you’ve managed (type of program, size, duration)
Screenshots or descriptions of engagement posts, call formats, or initiatives you’ve run
Any relevant metrics (retention, engagement rates, participation in events, etc.)
Anything that helps us understand how you lead and nurture a community
Please record a 3-5 minute video introducing yourself. It doesn’t need to be fancy — we just want to get a sense of who you are.
Quick Intro – Your name, where you’re based, and what you do best.
Why this role excites you – What made you want to apply and what about our company or mission resonates most.
Your zone of genius – The thing you’re amazing at that makes everything else easier.
Your approach to community management – Tell us a little about how you carry yourself in community settings, providing examples of how you've tackled conflicts or fostered positivity.
A fun fact or passion – We want to get a glimpse of your personality too!
Include your "secret subject line" in your email
Share your Enneagram number *I'm an Enneagram 7 ✨
Send all the above to: [email protected] with your secret subject line + resume + video
Please make sure to include your secret subject line and a video. If these things are not included we will immediately dismiss the application
Note: we will review applications as they are received and will be contacting candidates who are the right fit for the role. Please do not email requesting an update on your application.